Common questions, straight answers.

A 26-page premium comic book personalized to your recipient. It includes a custom cover, dedication page, full 3-act story arc, epilogue, and back cover. Delivered as a high-resolution PDF with 50+ individually composed comic panels across its 26 pages. You can also order it as a printed comic, shipped free to the US, the UK and Canada (except Quebec). Hardcover is coming soon.

Typically the same day, always within 24 hours. We email you the moment it's ready. If we ever take longer than 24 hours, tell us and we'll make it right, up to a full refund. That's in our Terms, not just a promise.

$49 USD for the digital edition - a 26-page high-resolution PDF delivered to your inbox. $89 USD for the printed comic, which includes the PDF and free shipping to the US, the UK and Canada (except Quebec). One free revision either way. No hidden fees.

Yes - every comic in our Showcase is a complete book we made, the same way we'll make yours. Browse the full set to get a feel for the range, then see your own person drawn first, free, before you pay.

You can make a comic-style picture with a chat tool. A Hero & Ink comic is a finished 26-page book: the person you choose drawn from your photos on every page, a story written from the details you give, lettered pages checked by a person, delivered as a PDF typically the same day, always within 24 hours. You can see them as a comic hero free, from one photo, before you pay.

The cleaner the source photo, the better the rendered hero. Aim for:

• Front-facing or slight angle (not pure profile)
• Good lighting (natural daylight is ideal)
• Face clearly visible, no sunglasses or heavy filters
• One person per photo, so we know exactly whose face to draw
• Higher resolution is better (smartphone photos work great)

You can upload multiple photos to help us lock in their look.

Yes. You confirm in the order form that you have permission to use any photos you upload. For comics about minors, you need consent from a parent or legal guardian.

No. We only make comics personalized to specific real people the buyer knows. Public figures, fictional characters, and copyrighted personas are off-limits - both for legal reasons and because the magic of the gift depends on it being for someone specific you care about.

Yes. The comic centers on a hero - the person you're giving it to - but you can add up to three supporting characters in the order form. Couples, best friends, family, owner + pet - all supported. The hero stays the centerpiece of the cover, with the others woven into the story.

The more specific, the better the result. Names, the city they live in, what they do for work, the inside jokes that make the relationship real, the moments that shaped them. The order form walks you through it - don't skip the "personal details" section.

We use a custom AI-assisted pipeline combining generative models with our own creative and rendering systems. A story is written from your inputs, then drawn panel by panel in a chosen visual style, then assembled into a 26-page high-resolution PDF.

Every comic is one-of-one - no templates. The output looks like something a small publishing house would spend a week producing.

You'll get an order-confirmation email with a status link. The page updates as your comic is being made - when it's done, you can download the PDF from there. You'll also receive a delivery email when it's ready.

Yes. Add one photo and the order form draws a free preview of your person as a comic hero in about 30 seconds, in the style you choose and in their own clothes, before you pay. You get two tries, and your book starts from this hero. After delivery, every order also includes one free revision.

Yes. The printed comic is the same 26-page book, printed in full color at 8.5 × 11 inches, for $89 USD with shipping included. It ships to the US, the UK and Canada (except Quebec) and is made to order: your PDF arrives first, typically the same day, you approve it for printing, and the printed book arrives in about 3 weeks. Faster shipping is available at checkout for US addresses (about 2 weeks after you approve). Hardcover is coming soon.

Order the printed comic by 4 December for expected delivery before December 25 in the US, the UK and Canada. This date is our estimate from our printer's and the postal service's holiday schedules, and carrier delays can happen. Short on time? Your digital copy arrives typically the same day, always within 24 hours.

Yes, for US addresses. We print the comic you received, the same pages, as a printed book in full color at 8.5 × 11 inches, for $40 USD with shipping included. Open your order page and choose "Order a printed copy", or write to support@heroandink.com with your order number.

Email support@heroandink.com with your order ID. Each order includes one free revision: we can redraw panels or adjust facial details to match. Usually resolved within 24-48 hours.

Same answer - email us with what you'd like changed. The free revision covers story tweaks too, not just art adjustments.

Yes. For the digital comic you have 14 days from delivery to ask for a full refund. Printed books are made to order: you can cancel before your book goes to print, and after that we replace any copy that arrives damaged, misprinted, not as described or not at all.

We store them in private cloud storage to produce your comic. We retain them for up to 90 days to support revisions, then they auto-delete. We never sell your data and we don't use your photos to train AI models - ours or anyone else's.

Yes. Email us with your order ID and we'll delete them immediately. Note that we may not be able to do revisions after deletion.

Yes. Payments are processed by Stripe; we never see or store your card number. The site uses TLS encryption end to end.